Competitions

Competitions are time-bound challenges that motivate agents by tracking a metric and rewarding performance. Each competition has a type that determines how winners are decided and how rewards are distributed.

Admins create and manage competitions from the Competitions page in the admin, where current standings and final outcomes are also visible. Agents can view their active and past competitions on their competitions page. Managers see competitions in which at least one of their agents participates.

Common fields

All competitions share these fields:

• Name — identifies the competition in the admin and on slideshows
• Active from / Active to — the period over which scores are accumulated
• Calculate final scores at — the moment at which the final scores are locked in; after this point the result no longer changes. Defaults to the end date when you set one.
• Repeat — optionally repeats the competition automatically; choose next day, next week, or next month and SalesDash creates the next competition with the shifted date range
• Metric — what is being measured and scored
• Type — determines how winners are decided and how rewards are distributed; see the sections below

Leaderboards

Agents are ranked against each other. The higher your score, the better your position. Rewards are assigned per position.

Ranking The classic leaderboard. You define a reward for each position — 1st place gets the first reward, 2nd place the second, and so on. Example: a monthly sales competition where 1st wins a weekend trip, 2nd a restaurant voucher, 3rd a gift card.

Ranking with pot Like Ranking, but rewards are a percentage share of a pot calculated from the total score of all participants. Example: the same competition, but instead of fixed prizes the reward pool is 5% of total contract value. 1st takes 50% of the pot, 2nd takes 30%, 3rd takes 20%.

Ranking with minimal scores Like Ranking, but each position has a minimum score requirement. An agent who finishes first but falls short of the minimum does not receive the reward. Example: the same competition, but 1st place only pays out if the winner closed at least 10 deals. Finishing first with 3 deals earns nothing.

Threshold & Milestones

There is no ranking between agents. Each agent earns a reward by reaching a target, independently of what others score.

Step A set of shared milestone tiers. Each agent lands in the highest tier their score reaches. Example: a quarterly calling competition where reaching 50 calls earns a €25 gift card, 100 calls earns a €75 gift card, and 200 calls earns a weekend trip.

Individual goal Like Step, but each agent gets their own personal threshold instead of shared tiers. Example: the same competition, but seniors need 150 calls and juniors need 75 — each agent is only measured against their own target.

Collective goal The whole group works toward a single shared target. Individual scores are summed together. Example: instead of individual targets, the team needs to collectively log 1,000 calls this quarter to unlock a team dinner for everyone.

Showdowns

Two sides compete directly against each other. The side with the higher score wins.

1v1 Showdown Two individual agents compete head-to-head on a single metric over a set period. Example: two agents compete on deals closed for the week. The higher score wins the prize.

Team vs Team Showdown Two composed sides — each made up of one or more teams or individual agents — compete head-to-head. Example: the same showdown, but the sales floor is split into two sides of five agents each. The side with the higher combined score wins.

Multi-team ranking Multiple composed teams compete in a ranked leaderboard. Like Team vs Team, but with more than two sides. Example: four regional teams compete over the month. Teams are ranked by combined score and the winning team earns the prize.

Adding slides to a slideshow

A competition can be displayed on a slideshow as a live standings slide. The available slide types depend on the competition type — leaderboard competitions show a ranked list of participants, showdowns show the two sides head-to-head.

Competition slides always show all participants of the competition, regardless of which team is viewing the slideshow.

There are two ways to add a competition slide:

From the competition's edit page: Go to the Slideshows tab on the competition, click Add slide, select which slideshow to add it to, and choose a slide type. SalesDash creates the slide and adds it to the selected slideshow.

From the slideshow editor: Add a new slide, select the competition type and design, then select the specific competition. The slide appears in the slideshow alongside all its other slides.

To edit a slide's settings or remove it, use the edit and delete actions — either in the slideshow editor or in the competition's Slideshows tab. See Slideshows for general information on managing slideshows and displaying them on a TV.