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In a showdown, two sides compete directly against each other. The side with the higher combined score wins. All three showdown types configure participants directly in the form — there is no separate Agents tab.
Two individual agents compete head-to-head on a single metric over the competition period. The agent with the higher score wins.
This type is set up by an admin. Agents can also challenge each other to a 1v1 showdown themselves directly from SalesDash, without admin involvement — see 1v1 Showdowns.
Configuration:
Example: Two agents compete on deals closed for the week. The higher score at the end of Friday wins the prize.
Two named sides compete against each other. Each side's score is the combined total of all its participants. The side with the higher combined score wins.
Each side is composed by selecting SalesDash Teams (all active members of those teams are included), individual Agents, or a combination of both.
Configuration:
Example: The same weekly deals competition, but the sales floor is split in two. Side A is the morning shift (selected as a SalesDash team); side B is the afternoon shift. The side with the higher combined deals count wins.
Multiple composed teams compete in a ranked leaderboard. Each team's score is the combined total of its participants, and teams are ranked from highest to lowest. Unlike Team vs Team Showdown, there is no fixed number of sides — you define as many teams as you like.
The teams here are ad-hoc groupings: you give each one a name and select which individual agents it includes. These do not need to correspond to any existing SalesDash team structure.
Configuration:
Example: Four regional groups of agents compete over the month on deals closed. You compose each group by selecting the relevant agents and giving each group a name. At the end of the month, groups are ranked by their combined score and the top group wins.